Smriti Jain
Senior Engineering Manager
Professional Summary
Senior Engineering Manager with 16+ years of experience leading distributed engineering teams building
large-scale, secure, revenue-critical SaaS platforms. Proven track record of scaling teams, delivering
multi-million-dollar business impact, improving system reliability, and aligning engineering execution
with product, security, and company OKRs. Deep experience in payments, geospatial platforms, cloud-native
architectures, and compliance-driven environments.
Core Competencies
- Engineering Leadership, Team Scaling, Mentorship
- Execution Management, OKRs, Roadmaps, Delivery Predictability
- Agile, SAFe, Scrum, SDLC Ownership
- Cloud-Native SaaS & Distributed Systems
- CI/CD Strategy, Release Management, DevOps
- Observability, SLIs/SLOs, Incident Management
- AWS: ECS, Lambda, S3, IAM, SQS, Terraform
- Datastores: Postgres, DynamoDB, MySQL, Redis, CockroachDB
- APIs & Integrations: REST, GraphQL, Workflow Orchestration
- Security & Compliance: PCI DSS, NIST 800-171, ISO-27001, CMMC
- Languages: Java, Python, Ruby on Rails, Node.js, TypeScript
Professional Experience
Software Engineering Manager
Spreedly — Durham, NC | Jan 2025 – Present
- Designed and delivered Fraud Prevention capability on a high-availability payments platform processing multi-million transactions per day, enabling over $1.4M ARR.
- Led post-acquisition engineering integration, defining architecture and roadmap across disparate CI/CD pipelines and technology stacks.
- Defined and executed API and observability strategy aligned to 5–9s SLA targets and customer growth.
- Established agile processes and support intake workflows for remote teams, improving delivery predictability and reducing Jira cycle time by 30%.
- Partnered with security and compliance teams to define internal AI/LLM (Gemini) usage guardrails.
Senior Technical Program Manager
MAXAR — Westminster, CO | May 2023 – Jun 2024
- Planned and delivered a multi-tenant, multi-region secure web platform for a legacy geospatial product.
- Drove cross-functional roadmap execution across Product, Engineering, DevOps, and SMEs.
- Delivered UAT-certified installations securing approximately $3M per client in contract renewals.
Software Engineering Manager
MAXAR — Westminster, CO | Nov 2019 – May 2023
- Executed a new UI for a mission-critical image delivery platform supporting a $300M annual product portfolio.
- Defined SLIs and alerting using Kibana and Grafana, reducing on-call incidents by 57%.
- Modernized CI/CD pipelines aligned with NIST 800-171 compliance, supporting multi-million-dollar contract renewals.
- Coached, mentored, and promoted engineers across roles.
Staff Software Engineer / Product Owner
MAXAR — Westminster, CO | Nov 2015 – Nov 2019
- Modernized a monolithic system into AWS-based microservices supporting satellite imagery workflows generating $150M+ annual revenue.
- Designed image production orchestration services powering a $300M revenue portfolio.
- Led cross-functional design of cloud assessment capabilities improving premium imagery quality.
Software Engineer
CyberSource (Visa Inc) — Boulder, CO | Jun 2010 – May 2014
- Delivered region-based tax services adding approximately 15% value to payment transactions.
- Mitigated OWASP vulnerabilities and achieved NIST 800 accreditation.
Earlier Roles: Avaya Inc; Magpie Telecom Insider; Mercury Interactive Group
Education & Certifications
- Master of Science, Telecommunications — University of Colorado Boulder, 2004
- Bachelor of Science, Information Technology — Metropolitan State College of Denver, 2001
- AWS Certified Developer
- Certified Scrum Product Owner (CSPO)
- Stanford Machine Learning (Coursera)
Publications
Business Process Models Applied to Operation Ground Systems
Co-author and presenter, SpaceOps 2018 International Conference.
Achievements & Contributions
- Panelist and Judge, GWC UVA Hackathon (2020)
- MAXAR STEM Outreach Programs Volunteer (2019)
- “Kids Who Code” Co-host, Boulder Public Library (2014)